Privacy Policy

At Sanctuary Lodge, we are committed to ensuring and protecting your privacy at all times.

Our Privacy Policy, below, details how we use any information we collect about you from our website.

1. Information We Collect from You
We can obtain data when you use our website in the following ways:
1.1 If you register for information by filling out a form.
1.2 Traffic data, weblogs, location data, and any other communication can be collected. These details come from your visit to our site.

2. Use of Cookies
Circumstances may arise when we may need to gather information about your computer to help provide appropriate services. The data gathered is solely for statistical data. Indeed, the facts collected about you are statistical only. No identifying information about our visitors and no personal details will ever be shared.

Cookies are used to collect general online usage by using a text file. If used, this text file is downloaded without prompting you. It is placed on your computer’s hard drive. A cookie is used to improve any services/products or overall website features we offer.
All computers, PCs, and mobile devices have the option of declining/deleting cookies. Your web browser includes this option.

3. Use of Your Information
Any information we collect and store about your visit or through a form on our site is NEVER shared. We only use the information you provide us in order to contact you about our services and/provide advice and guidance to you.

4. Storing Your Personal Data
4.1 Industry standard servers are used by our company to ensure proper data storage.
4.2 Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to fully and complete guarantee safety (as there may be a security breach anywhere in between your sending and our receiving of data), you are submitting information to us at your own risk. Where needed, a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

5. Disclosing Your Information
5.1 Personal information to third parties may only be disclosed if a legal requirement obliges us to, such as a police investigation, or when we are required under legislation for vulnerable children and adults.

6. Third Party Links
There may be links on our site to third party websites. We do not accept liability or responsibility for their content and/or privacy policies, as we have no control over their content.

7. Access to Information
The Data Protection Act 1998 was established to govern online electronic communications. The act gives you access to any data we have about you. To access the information that we hold about you, please email us using the email address below.

8. Contacting Us
We welcome, and hope you do not hesitate to make any queries, comments, or requests you may have regarding this Privacy Policy. Please contact us at info@sanctuarylodge.com

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Who am I contacting?

Calls and contact requests are answered by admissions at

UK Addiction Treatment Group.

We look forward to helping you take your first step.

0203 811 7325