The Sanctuary Lodge Team
Jenna Veerapen - Sanctuary Lodge - Registered Manager
Jenna Veerapen
Registered Manager Sanctuary Lodge
Jenna has over 12 years experience working with challenging behaviour in the field of addiction, other mental health conditions and delivering 12 step accredited programmes, specialising in Substance Misuse. Jenna’s degree in Psychology started her on her journey working with challenging behaviour and thinking processes, within a Psychiatric unit and the Forensic Psychology department of her Majesty Prison Service. She continued to work for HMPs, within the substance misuse field, where she gained extensive experience and expertise working for several organisations, such as Adapt, Phoenix Futures and RAPt.
Her passion for working in the substance misuse field encouraged her to train further as an Integrative counsellor, which she has done since she qualified in 2011. She has actively worked on the foundation of service delivery and also facilitated and created mental health training which was delivered to universal staff under Norfolk County Council to help raise awareness of mental health and tools, to work with children and young people with complex needs. Her experience of managing the therapy team and helping with the day to day running of Sanctuary Lodge has helped her progress, from therapist to Lead Therapist and currently Center Manager. She has previously managed both small and large scale projects, and her ever-growing knowledge and expertise enables her to work in partnership with individuals, teams and organisations to help ensure a collaborative approach to change is achieved. Jenna is committed to enabling people to grow and attain personal achievements. “A fundamental issue I have learned through personal life and my years of experience are client’s issues or diagnosis are often fuelled or based on a subjective lack of understanding of their own emotions.” Jenna actively believes this and it underpins her daily ethos when working within the substance misuse field.
Dr. Mateen Durrani - UKAT - Group Managing Psychiatrist
Dr. Mateen Durrani
Group Managing Psychiatrist
Dr Mateen Durrani is a General Adult Psychiatrist, accredited by the Royal College of Psychiatrist, and is on the Specialist Register of the General Medical Council, UK. He did his Masters in the Clinical aspects of Addictive behavior from the Institute of Psychiatry and King College London and has managed substance misuse services within the NHS and the Independent Sector, since 2000.

Dr Durrani believes that people who are alcohol or drug dependent have become neuroadapted to continuous or repeated exposure to a psychoactive substance. A manifestation of neuroadaptation is that a withdrawal syndrome may develop when substance use ceases. There are also underlying precipitating, maintaining and perpetuating factors that need to be addressed alongside detoxification for it to be successful. The primary objective of detoxification is completion of the withdrawal process with safety and comfort. This ensures that the person can cease alcohol or drug use without experiencing an uncomfortable and potentially hazardous withdrawal syndrome and enter into a therapeutic rehabilitation program, for relapse prevention.

Dr Durrani’s expertise includes:

  • Inpatient detoxification and management of patients with drug(s) and alcohol dependence. This includes Opioids, Psycho-stimulants including Amphetamine, Crack-Cocaine, Benzodiazepine, legal highs and Cannabis.
  • Identification and management of medical and psychosocial problems accompanying substance misuse.
  • The use of drugs for preventing relapse or reducing risky behavior/harm (e.g. Methadone maintenance, anti-craving drugs Naltrexone etc.)
  • Management of special populations such as women, older adults, prisoners, black and ethnic minority groups.
  • Management of dual diagnoses in people with substance misuse, serious mental illness and common mental disorders.

For further information please contact UKAT.

Tyrone Peacock - Sanctuary Lodge - Rehab Essex - Registered Nurse
Tyrone Peacock
Registered Nurse

Tyrone has over 25 years of experience within the care sector, he has worked as a Registered Nurse for over 15 years. He has worked extensively with the NHS working with critically ill clients in Intensive care, moving onto specialized in endocrinology, gastroenterology including addiction, and also as a band 6 in community rehab and admission prevention, including palliative care.

Tyrone seeks to always improve patients care and utilize the best evidenced-based practice, ensuring that Nursing care is delivered at the highest standards. Tyrone has completed a higher education certificate in care management and has recently completed a train the trainer course in Anaphylaxis.

"Nursing for me is a passion; my ethos is and will always be about providing the best possible care."

Tracey Beynon - Sanctuary Lodge - Rehab Essex - Lead Therapist
Tracey Beynon
Lead Therapist

Tracy joined Sanctuary Lodge in 2019. She comes from a person-centred counselling background initially and qualified in 2009 with Essex University. Since qualifying, she has worked in various settings supporting addicts and their families. From working in the community at Open Road to working in treatment centres for drug and alcohol addiction, she has a passion for showing people how to connect with and manage emotions along with encouraging behaviour changes.

Her training through Bath University in Group Therapy has enhanced her practice and she feels strongly about the benefits of working in a group setting to experience a sense of belonging, self-compassion and hope.

Tracey thinks that is important in an addiction treatment setting to have a combination of firm boundaries, warmth and compassion with a healthy dose of humour and this is how she feels she gets the best out of clients.

Julie Quiery - Sanctuary Lodge - Rehab Essex - Therapist
Julie Quiery

Julie has been working in many therapeutic settings and organisations throughout her work history specialising in Adolescents and Families in crisis. In 2011 she qualified as a psychodynamic Therapeutic Counsellor working integratively with clients experiencing bereavement, trauma, personality disorders and a full range of mental health conditions including addiction.

"I am passionate about recovery, being there for clients whilst they embark on their journeys to rediscover their authentic selves is a privilege and honour".

Claire Ralls - Sanctuary Lodge - Rehab Essex - Therapist
Claire Ralls

Claire is a Person-centred Counsellor who was previously working in private practice within Essex.

Claire retrained following a career within the public sector for 17 years, where she worked with individuals with challenging and sometimes complex needs, assisting them with reducing reoffending and reintegrating them into the community.

She is motivated and passionate and believes that when people are offered the correct and necessary therapeutic conditions, they then have the opportunity to grow as a person and truly find themselves.

Katrina McLelland - Sanctuary Lodge - Rehab Essex - Therapist
Katrina McLelland

Katrina’s background is predominantly in health and social care but also has an added career of catering; it was the Head Chef position that brought Katrina to Sanctuary Lodge in 2017.

Katrina continued her own personal and professional development journey by studying counselling and psychotherapy. In December 2019 Katrina moved into a Recovery Support Worker position at Sanctuary Lodge and later, in August 2021, she transferred to the therapy team where she will continue her development within the team of therapists using the 12 step recovery programme, D.B.T, C.B.T and many other modalities.

"I am very much enjoying the therapy role and want to continue to support individuals on their recovery journey."

Mel Howard - Sanctuary Lodge - Rehab Essex - Therapist
Mel Howard
Therapist (Bank)

Mel has been working in the field of addiction since retraining as an Integrative Therapist, where she worked as a volunteer counsellor at Iceni Ipswich and Turning Point before working as a Recovery Worker at The Recovery Hub Ipswich.

Mel is a dedicated and passionate therapist who holds a strong belief in the innate goodness of all and our ability to overcome even the most extreme adversity. In her spare time, Mel enjoys immersing herself in nature, caring for and competing with her horse, as well as practising and studying yoga.

Hannah Byrne - Sanctuary Lodge - Rehab Essex - Senior Recovery Support Worker
Hannah Byrne
Senior Recovery Support Worker

Hannah joined the team in 2018 after studying business law at Southbank University, during this period Hannah was reviewing her career journey. Addiction had always been an issue within her family. Hannah felt working within this sector would be more rewarding.

“Addiction and mental health is in my family, in my experience one must admit there is an issue before a solution can be proposed. I think it’s absolutely fantastic that family group is available for clients loved ones and carers”

Huma Ahmed - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
Huma Ahmed
Recovery Support Worker

Huma joined Sanctuary Lodge in the earlier part of this year as a support worker. She has a thorough background in medicine and patient care. She prides herself in helping and supporting clients with needs pertaining to addiction and mental health.

Huma goes above and beyond for person-centred care as she believes it's the small things that you do that add up to a big impact on a client’s recovery.

Paula Pittman - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
Paula Pittman
Recovery Support Worker

With over 16 years of experience working with challenging and complex behaviours within the civil service sector and as a senior support worker, supporting young people and adults who have been victims of abuse.

Paula hopes to provide a positive impact to all our clients and wants to help be part of their journey to making a difference in their lives.

Paul Smith - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
Paul Smith
Recovery Support Worker

Paul has been in recovery for over 10 years from heroin, methadone, cocaine, alcohol and prescription drug addiction. He found recovery through a rehabilitation centre in Luton and then started to volunteer at the treatment centre as a recovery support worker.

“I realised the importance of giving back support and encouragement to those who were going through what I had been through 3 to 4 months previously. The support from people further down the recovery road got me through”.

Paul volunteered here for a year and then was offered part-time employment. “I believe I was offered this opportunity as I had shown willingness and commitment to the 12 Step Program of Recovery”. After a year of part-time work I was offered a full-time position as a Sober Living Houseworker, this involved supporting the clients in the evening and night times, 2 years later he was promoted to Sober Living House Manager. Unfortunately, after 8 years he was made redundant.

“Since then, I was fortunate enough to be offered a position at Sanctuary Lodge and find the work here both challenging and rewarding. To work alongside a committed team of therapists and support staff is uplifting, inspiring and helps me to continue in my professional and personal development”.

Andrei Balmos - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
Andrei Balmos
Recovery Support Worker

Andrei has over 8 years of experience working with challenging behaviour and within the care industry. He has worked as a team leader and wanted a change. For him addiction has always been fascinating and to help people in their journeys to recovery.

Andrei feels being king, caring and passionate are essential traits in this field, alongside strong boundaries to help people whose lives have become chaotic.

“I get to be a part of helping someone to change their life.

James Baker - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
James Baker
Recovery Support Worker

James started at Sanctuary Lodge a little over a year ago now, originally on an agency contract. However he enjoyed the work and atmosphere so much that he applied to join the team full time.

“I have always been drawn to the caring field and worked with learning disabilities for over a year and a half. I enjoy new challenges and want to use this platform to continue working in the field and train as a nurse.”

Dorrell Kent - Sanctuary Lodge - Rehab Essex - Recovery Support Worker
Dorrell Kent
Recovery Support Worker

Dorrell joined Sanctuary Lodge in February 2020. Dorrell has previously worked in the Learning disabilities sector for 14 years and as a Senior Support Worker and Deputy Manager.

Dorrell enjoys supporting vulnerable people to gain independence and lead a fulfilling life.

Dorrell looks forward to using her transferable skills, to support people through their recovery journey.

Martin Jones - Sanctuary Lodge - Rehab Essex - Chef
Martin Jones

Martin joined the team in 2020, following a 30-year career as a chef, working in schools, hotels, hospitals and restaurants.

“I hope my food brings some love to their day”

Sanctuary Lodge really excited me for the opportunity to work in the addiction field and the rewards of getting to be part of a client’s journey to recovery.

Tony Wilson - Sanctuary Lodge - Rehab Essex - Chef
Tony Wilson

Tony has more than 35 years of experience in the catering industry. His work includes running his own businesses, consultancy and teaching NVQ Level 3 within the workplace.

Susan Styles - Sanctuary Lodge - Rehab Essex - Housekeeper
Susan Styles

Sue moved to Halstead from Clacton on sea Essex 10 months ago she joined Sanctuary Lodge team a year ago.

Sue has worked in the care community for 5 years as a domestic cleaner and a support worker. Since joining sanctuary lodge she enjoys all aspects of her job and enjoys helping and caring for others.

Wendy Andrews - Sanctuary Lodge - Rehab Essex - Housekeeper
Wendy Andrews

Wendy has been cleaning and housekeeping for many years and has now decided to dedicate her work to the social care industry where she has found she is able and willing to support the centre by taking on other roles including client support.

She is kind, polite and always found smiling. Wendy will do her utmost to make sure her housekeeping is to a high standard and takes pride in her work.

Shannon Lyford - Sanctuary Lodge - Rehab Essex - Administrator
Shannon Lyford
Having recently moved to the local area, Shannon decided to kickstart her next chapter in life and move into the care and recovery sector. As an experienced administrator working within client relations and account management, her organised approach, attention to detail and willingness to go above and beyond for everyone at Sanctuary Lodge has made her a welcomed addition to the team.
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