Sanctuary Lodge Reviews

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

Lauren
21 Jul 2017
Fantastic! Given me the tools for continued recovery and to start a new fulfilling life. Staff and clients are amazing , friendly and supportive. I feel extremely positive. Thank you
Dman
15 Jul 2017
I did not know what to expect when I came into Santuary Lodge, this was a first for me and I was nervous. However, I was very soon put at ease by the support staff who were sympathetic and very understanding throughout the checking process. I was very surprised at the friendship and support that was given to me by each and everyone of the fellow addicts here. I was made to feel very welcome by everyone. The therapy staff very top notch. The sessions being mainly group ones with only one weekly one to one meeting with my therapist. Many of the clients here had expected more one to one sessions but it very soon became clear that the group was all powerful and often the chats in the garden with fellow inmates provided some real moments of support and understanding of my own addiction. There were some moans about the gym being out of action by some clients but this was not a concern for me. The food was of a high standard with two hot meals daily apart from Weekends where a buffet was served. The Rooms and accommodation were to a good standard and I certainly had no complaints. The support staff were very helpful with questions and anything else needed. I have made many friends for life in the Santaury which is something I never expected. All in all, a very positive experience for me which has given me the tools to move forward in life keeping the addiction under control.
 
Thanks for the review, one of the gym's apparatus is out of order and being replaced, as with normal gyms this does happen. We have to have special gym equipment for safety reasons so this does take some time to order and replace. We have always offered one, one2one session weekly but support staff and counsellors are always on hand to talk or have one2one's if needed. Sanctuary Lodge has one of highest counsellor to patient ratio's in the country currently running at 4 counsellors to one patient. We look forward to seeing at aftercare and if you need anything don't hesitate to get in contact. We are pleased you had a good overall experience and wish you well with your recovery. Regards The Team at Sanctuary Lodge
Brad
11 Jul 2017
I came in here a broken, weak man, the first few days I really struggled, I wanted to leave, the therapy team are brilliant, they sat me down and spoke to me and I woke up the next day feeling positive and that I could do it. My one to one therapist was Jenna and she really helped me throughout my 28 days here, delved really into what caused my problem. I faced a few problems throughout staying here. Nick who's a therapist really gave me a lot of time and really understood me. I'll be forever thankful. I've learnt an awful lot as to why I used. The whole therapist team really go To the reason I use. I walk out of here a strong man, the happiest I've ever felt. And it's all down to the therapist team. The support staff here are also amazing, Vicky has been there for me through everything, always gave me time and listened. I thank you all so much. 5***
Petroc
07 Jul 2017
I am 1 year clean! Sanctuary Lodge introduced me to the 12 step recovery program and life is good. I have much gratitude, thank you to my focal therapist Ian and Patrick DH.
Darryl
02 Jul 2017
All the staff were amazin I came in a shell of a man riddled with addiction. After 28 days I am leaving a new man ready to take on like and look forward to a life of sobriety. I would like to say a massive thank you to my focal therapist nick. He has helped me from day on and is a inspirational amazing man. He has given me my life back and is a amazing person. Thank you sanctuary
Russell
01 Jul 2017
Really great programme with excellent therapists, would highly recommend Jackie. Good facilities and a calming environment, would also recommend secondary care.
Kate
29 Jun 2017
Sanctuary has saved my life and given me a future to look forward to. The therapists, support staff and everyone else who works here have been amazing. I felt safe, looked after and supported throughout my stay. The tools I have been given to continue my recovery will help so much, I could not have done this alone.
Lee101
27 Jun 2017
Highly recommended, the system works well.. thank you to all staff and councillors involved in my treatment..
Rip
27 Jun 2017
This is my second time stay at Sanctuary Lodge for a 28 day rehab which has give me a great foundation for my recovery. I have had great treatment from the therapasists especially Ian And Nick who remembered me from my first 10 day stay. Most importantly my peers have given me great advice and feedback which is vital in recovery.
Austin
27 Jun 2017
Thanks everybody especially NICK ANITA TANNER JENNA PATRIK IAN JACKI STEVE TANNER the whole team you really saved my life